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Developing competencies and confidence - together

PRIVACY & GDPR

This privacy policy sets out how Ringwood Edge Ltd uses and protects any information that you supply when you use this website or engage coaching services.

Ringwood Edge Ltd takes the responsibilities under both the General Data Protection Regulations (which is taken to mean the GDPR/UK GDPR) and Data Protection Act 2018 very seriously. You can be assured that your information will be used appropriately and in a lawful manner and always in line with data protection legislation. Ringwood Edge Ltd will store your data securely with appropriate safeguards in place to protect it against unauthorised or unlawful processing.​

What Personal Data is collected?

The following information is collected and stored:

  • name and job title

  • contact information including email address

  • information relevant to a coaching relationship

  • demographic information such as postcode, preferences and interests

 

The information above will not be made available to any third parties save for purposes necessary in order to fulfil Ringwood Edge Ltd contractual obligations to you. Where information is shared, it will be done on strictly need-to-know basis and limited to what is necessary.

What does Ringwood Edge Ltd do with the information gathered?

 

When accessing The Pivot Point Coach website, Strictly necessary cookies will be used in order to allow basic functionality. Information collect through the either the website or engaging coaching services may be used for the following reasons;

 

  • Delivery of professional Coaching and Mentoring Services

  • Internal record keeping and Business Administration

  • Supervision and Continued Professional Development

  • Improving Ringwood Edge Ltd products and services

  • Periodically send promotional emails about new products, special offers or other information that you may find interesting

  • Contact you for market research purposes.

 

The only third parties which your personal data may be shared with, will be third parties which Ringwood Edge Limited have a contractual relationship with. The personal data will only be shared in order to facilitate completion of contractual duties or obligations to the client.

What is our lawful basis for processing your personal data?

We rely on the following lawful basis to process your personal data under the General Data Protection Regulation:

  • Article 6(1)(a);

  • Article 6(1)(b);

  • Article 9(2)(a);

  • Article 9(2)(b);

 

How long will Ringwood Edge Ltd retain the data for?

Notwithstanding the above, personal data collected as a client of Ringwood Edge Ltd will be held for a maximum of 5 years before it is deleted. Retaining data for 5 years expedites the onboarding process should you wish to engage coaching services in the future. You have the right to request that your personal data is deleted when you are no longer engaging with Ringwood Edge Ltd services.

Security

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Ringwood Edge Ltd is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, Ringwood Edge Ltd has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that is collected and retained.

Your Personal Data Rights

You can find out more about your rights by visiting the Information Commissioner’s Office’s website:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

 

Making a Complaint

Should you have any queries about the how your information is used then please contact: info@thepivotpointcoach.co.uk 

 

Links To Other Websites

This website contains links to other websites of interest. However, if you use these links to leave this site, you should note that Ringwood Edge Ltd does not have any control over other websites. Therefore, Ringwood Edge Ltd cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

 

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

  • if you wish to opt out of any email communications you can do so via links in email communications or you can email  info@thepivotpointcoach.co.uk

  • if you have previously agreed to Ringwood Edge Ltd using your personal information for direct marketing purposes, you may change your mind at any time by emailing info@thepivotpointcoach.co.uk 

 

Ringwood Edge Ltd will not sell, distribute or lease your personal information to third parties without consent or are required by law to do so. You may request details of personal information that Ringwood Edge Limited hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email info@thepivotpointcoach.co.uk

to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. I may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26 January 2021.